Landlord Services – ROC Estates

At ROC Estates, we understand that every property is unique—and so is every landlord. As landlords ourselves, we've experienced the same challenges you face: unreliable tenants, compliance headaches, and the constant pressure to protect your investment. That's why our lettings service is built on precision, care, and a deep understanding of the property landscape.

We don’t operate like a mass-market agency. Instead, we take a bespoke approach to property management—tailoring our services to suit your property’s needs, location, and long-term goals. We don’t take on every client that comes our way. Not because we can’t handle it, but because we choose to maintain the quality and integrity of our service. When we work with you, it’s because we believe we can genuinely add value to your property journey.

Landlords

Our Service Options for Lettings

Introduction Only – 5% of Annual Rent

This service is ideal for landlords who prefer to manage their property themselves but need help finding the right tenant.

  • Professional photography and interactive floor plans
  • Marketing on major portals (Rightmove, Zoopla, PrimeLocation)
  • Tenant sourcing and in-house referencing
  • Bespoke tenancy agreement
  • Legal process (paperless if preferred)
  • EPC, gas, and electrical inspections arranged
  • Property licensing advice
  • Inventory and check-in service

Why it’s worth it: You get a fully vetted tenant, legal compliance, and professional presentation—without the hassle of doing it yourself.

Fully Managed – 10% of Monthly Rent

This service is for landlords who want a completely hands-off experience while maintaining full control and transparency.

  • Includes everything in Introduction Only
  • Rent collection and monthly financial statements
  • Deposit registration and renewal
  • Tenant arrears management
  • Maintenance coordination and 24/7 emergency support
  • Periodic inspections and upkeep
  • Legal notices and check-out management
  • Vacant property management
  • Property refurbishment coordination

Why it’s worth it: You’re not just paying for convenience—you’re investing in a team that treats your property like their own. We handle everything, so you don’t have to.

How We Help Landlords

  • Rent Collection: We collect rent on your behalf and provide monthly statements to keep your finances in order.
  • Tenant Quality: We conduct thorough referencing including employment, credit, and character checks to ensure reliable tenants.
  • Compliance: We arrange EPCs, gas and electrical inspections, and advise on property licensing to keep you legally protected.
  • Maintenance: Our team coordinates repairs and offers 24/7 emergency support for tenants.
  • Void Periods: We proactively renegotiate tenancies and remarket properties to minimise empty periods.
  • Deposit Management: We register deposits, manage renewals, and advise on deductions with supporting documentation.
  • Check-In/Check-Out: We handle tenant transitions smoothly with professional inventory reports and inspections.

Frequently Asked Questions

What’s the difference between Introduction Only and Fully Managed?

Introduction Only helps you find and vet a tenant, while Fully Managed covers everything from rent collection to maintenance and legal notices.

Do you operate outside East London?

Yes! We cover all of England and tailor our services to local market conditions.

How do you find tenants?

We market properties on top portals, use professional photography, and match tenants to your preferences through thorough referencing.

Can I customise the service?

Absolutely. We tailor our approach to your property type, location, and investment goals.

What happens if a tenant stops paying rent?

We pursue arrears, keep you informed, and assist with legal notices if necessary.

Do you help with property refurbishment?

Yes. Our in-house team can carry out works to bring your property up to letting standards, with costs deducted from rent if needed.

Do you manage vacant properties?

Yes. We conduct regular inspections, manage utilities, and ensure the property remains secure and well-maintained.

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